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Free Shipping on All Orders.

Shipping & Returns


All orders will be shipped within 2 business days of the order being placed. Expedited shipping is available. For further assistance or for rush orders, please email Support@LumenFaucets.com or call (888) 665-8636.



We want you to love your new Lumen faucet! If you are not 100% satisfied with your purchase for any reason, you can return the product for a full refund within 90 days of purchase. Any product you return must be in the same condition you received it and in the original packaging. 

Please contact us to request a return authorization number by emailing Support@LumenFaucets.com or call us at (888) 665-8636.

Return Address: 

Lumen Faucet Company, LLC
Customer Service
Post Office Box 828
Phoenix, AZ 85001-0828